1. Introduction
LINX Consulting ("we," "our," or "us") operates the LINX Compass behavioral assessment platform. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and hashed password when you create an account.
- Assessment Responses: Your answers to LINX Compass behavioral assessment questions.
- Assessment Results: Computed scores, behavioral profiles, role-fit analysis, and archetype determinations derived from your responses.
- Payment Information: Payment transactions are processed by Stripe. We store a reference to your Stripe checkout session but do not store credit card numbers or full payment details.
- Usage Data: Session identifiers, timestamps, and assessment progress.
3. How We Use Your Information
- To administer and score your behavioral assessment.
- To generate personalized reports, role-fit recommendations, and behavioral insights.
- To process payments for assessment services.
- To send transactional emails (account confirmation, password reset, assessment notifications).
- To allow authorized administrators to assign and manage assessments within their organization.
- To improve our assessment methodology and platform.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Your Organization: If your assessment was assigned by an administrator, your results may be shared with that administrator.
- Service Providers: We use Stripe for payment processing and Resend for transactional email delivery. These providers have their own privacy policies.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your information. Passwords are hashed using bcrypt. Password reset tokens are stored as SHA-256 hashes. All data transmission uses HTTPS encryption.
6. Data Retention
We retain your assessment data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing of your data.
- Receive a copy of your data in a portable format.
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at privacy@linxconsulting.com.